Billed weekly in advance from your nominated account
Members may pay monthly, 6-monthly, or yearly for a higher discount respectively
Membership freezes can be requested via email (minimum 2 weeks, once every 3 months)
Cancellations allowed after initial 3 months with 2 weeks written notice
Cancellation requests must be submitted prior to the week’s billing
Declined payments trigger a membership hold until resolved
$4.40 dishonour fee may apply for declined payments
Excludes shoe hire — discounted at advertised price

Limited to 1 entry per week
Minimum upfront payment of 1 months (calculated as: light weekly rate × 52 ÷ 12)
Entry passes will accumulate if not used each week. eg. paid for 4 weeks but have not attended. That gives you 4 entry passes.

Full access to Rise Climbing facilities
10% off retail items
One free entry for a friend per month (non-transferable, cannot be accumulated)
Additional family members may join at the advertised discounted rate
Members must check in on every visit
Membership fees will not be reduced during short periods of closure
Notice of closure will be via website, social media, and email
You may cancel your membership if changes to our T&Cs or gym rules adversely affect you

Minimum age for climbing during open hours is 12 years (unless otherwise specified)
Climbers under 15 must be supervised by a responsible adult
Children under 12 who are not climbing must be actively supervised at all times
Hands-on supervision required — e.g., one adult climbs while the other watches, then swap
Kids corner available but does not replace active supervision
Older children may attend with one climbing guardian who is fully responsible for their safety and behaviour
Guardians must ensure children stay clear of fall zones and do not interfere with other climbers
Rise Climbing may request changes to supervision arrangements if safety concerns arise

All members and first-time visitors must complete an induction and sign a waiver
Waiver includes acknowledgment of risks and personal responsibility
Entry may be refused if induction or waiver is incomplete

You must be in good physical health to use Rise Climbing facilities
Inform us in writing if any activity may pose a health risk
Notify us if your medical condition changes after joining
We may refuse or cancel membership if medical clearance is not provided
Do not use facilities if unwell with a contagious illness
Inform us of any risk that may affect others; access will be reviewed accordingly

Treat staff and fellow climbers with respect
Unsafe behaviour, harassment, discrimination, or substance use will not be tolerated
Rise Climbing may refuse entry or cancel memberships for breaches of conduct

Bouldering involves inherent risks, including injury
By using our facilities, you accept these risks
Rise Climbing is not liable for personal injury, loss, or damage unless caused by proven negligence
Members are responsible for their own belongings

Memberships and passes are non-refundable, except where required by Australian Consumer Law
Memberships and passes are non-transferable and may only be used by the registered member, including family members
Pause and suspension options are available for eligible memberships:
- Direct Debit Full Memberships: freeze for minimum 2 weeks, once every 3 months via the Gym Master app or via staff
- Prepaid Memberships: suspend for 2–12 weeks, once every 3 months, not within first 4 weeks
- Passes (e.g. 10 Pass): cannot be paused or suspended, they have no expiry
If injured, ill, or facing extended personal circumstances, contact us to discuss suspension or credit options (supporting documentation may be required)
Refunds will not be issued for change of mind, unused visits, or partial periods
Direct debit memberships may be cancelled after the initial commitment period with appropriate notice
Approved refunds will be processed to the original payment method and may take up to 10 business days
Membership fees will not be reduced during short periods of closure
Notice of closure will be via website, social media, and email
You may cancel your membership if changes to our T&Cs or gym rules adversely affect you

Follow staff instructions at all times
Children must be supervised at all times
Access may be restricted during events, maintenance, or emergencies
Rise Climbing reserves the right to limit access for safety or operational reasons

We may suspend or terminate memberships for safety violations, misconduct, or breach of terms
No refund is guaranteed in such cases

Rise Climbing is not liable for closure or disruption due to events beyond our control (e.g. natural disasters, pandemics)

By accepting our terms, you agree to receive email communications from Rise Climbing
You may unsubscribe at any time

Changes to Terms & Conditions

Rise Climbing may update these Terms and Conditions from time to time
Changes may include updates to operating hours, pricing, membership options, or facility rules
We will notify members of significant changes via email, our website, and/or social media
Continued use of our facilities after changes are published constitutes acceptance of the updated terms

By purchasing a membership or entering the facility, you acknowledge and agree to the terms and conditions outlined above.